Privacy & Cookies Policy
Links to other sites
Our website may include hyperlinks to other websites that are not operated or controlled by us. This policy only applies to our website and we are not responsible for the content or the privacy practises of third party websites.
When you sign up for a free email service or information about a seminar we store your email address along with any other information you provide. This information may include, but is not limited to, details such as your name and email address. By signing up to a free email service, or subscribing for a free or paid service or product, you agree to the collection, storage and processing of your information in the manner set out in this policy.
We use the information we collect from you to process orders, identify personal preferences and match your needs with relevant products and services. If you have signed up for a free email service, we use the information you provide to send the email to you.
We also use your data to improve the services and support we offer, and to provide a better, more relevant experience for you. This may include sharing your data with trusted companies who work for or with us to help provide these things. Where we share data with them, we do so in a secure way. We do not sell or rent your data to any other outside companies.
Unless you have opted not to receive offers, we also use your information to send you offers by email from us, and by post from us and other carefully selected outside companies. We do not rent or sell your email address to companies outside Southbank Investment Research or its sister companies within The Agora. Companies in the network include Southbank Investment Research Limited, Agora Financial UK Limited, Agora Lifestyles Limited, and Agora Health Limited.
Data capture and processing
The data you provide is captured and processed on our behalf by Publishing Services, LLC. Publishing Services, LLC is based in Baltimore in the United States. The US has no comprehensive data protection law, however Publishing Services offers the same levels of protection for your information, including the security of the database on which your information is stored and the privacy of your information, that we offer in the United Kingdom.
If you attend one of our seminars, we will share your information with a third party we work with in producing the seminar. They may contact you by phone or email to discuss the seminar and other offers with you.
We will only disclose your data to other third parties, if we are compelled to do so for legal or regulatory purposes.
Advertising in free emails
We fund our free emails by taking advertising. There are small ads in each free email, and then two or three times a month we will send you separate promotional emails, which will contain advertisements from us or from other companies.
By subscribing to any of our free emails, you are consenting to receive these promotions. We cannot send you a free email alone without the promotional emails.
Marketing using unsolicited email messages
We only send emails promoting Agora Financial UK, Agora Lifestyles or its products to those who have agreed to receive such messages. We prohibit any advertising of Agora Financial UK Agora Lifestyles or its products using unsolicited email addresses.
If you believe that you have received unsolicited emails that you did not give permission to receive please contact us here.
What Are Cookies
For more general information on cookies see the Wikipedia article on HTTP Cookies…
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
Some pages on this site feature embedded videos and we set a cookie that allows you to resume playing a video from the point you left off.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
For more information on Google AdSense see the official Google AdSense privacy FAQ.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Google, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information, then you can contact us through one of our preferred contact methods.
Pixels in our html emails
In order to improve the emails and marketing we send you, our html emails may contain a campaign-unique “web beacon pixel”. The single pixel records when an email is opened. This means we can assess which of our emails are more popular and what advertising our readers prefer. We can also inform our advertisers how many readers have clicked on their advertisements.
As with cookies, the pixel doesn’t harm your computer and it doesn’t identify individual users. We currently only provide our emails in HTML format, so if you do not wish to receive the pixel, you would need to unsubscribe from our emails.
We’re giving you this information as part of our initiative to comply with recent legislation, and to make sure we’re honest and clear about your privacy when using our website and our services.
We monitor developments in privacy and cookie-related best practice closely and if we think changes to our policy would be of benefit to you we’ll make a change to our policy.
Right to data
You have the right to ask us for a copy of the personal information we hold about you, and to correct any inaccuracies in that information.
If you have any queries regarding this privacy statement, please contact customer services.